NACAMS frequently asked question (FAQ) page

Can I add my spouse or employees to my policy?
No, NACAMS offers an individual insurance policy and each licensed practitioner is responsible for his or her own policy.

Why can’t this policy be put in my business’s name?
This is an individual liability insurance policy. It must be in the practitioner’s name but, as a sole proprietor, your business name is also covered. If you have a corporation or partnership, your business may be added as an additional insured.

What does this policy not cover?

What should I do if I have a claim?
Call NACAMS at 1-800-222-1110 to report the event as soon as possible. We will immediately mail you a claim form.

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After I have stopped practicing, am I still covered?
As long as your policy was in effect at the time of the incident, you are covered under our policy. You must report a professional liability claim or product liability claim within two years after your policy expires.

If I lose my confirmation of coverage, what do I do?
Call us and we will mail you a copy, free of charge. Your confirmation of coverage is your proof that you have NACAMS liability coverage. We urge our clients to keep their confirmation of coverage in a secure place with their other important documents.

Can I ever cancel my policy and get a refund?
As you are immediately enrolled into the NACAMS system, and your certificate is emailed to you immediately, there will be no refunds from our policy.

What is your privacy policy?
NACAMS is sensitive to the privacy interests of clients and believes that the protection of those interests is a significant responsibility. In acknowledgment of its obligations, NACAMS has adopted the following Privacy Policy applicable to information about consumers that it acquires in the course of its business:

  1. Acquisition of Information. We do not acquire any more information about our clients than is required by law or is otherwise necessary to provide a high level of service.
  2. Our Employees and Privacy. We train our employees about the importance of privacy. We give access to information about consumers only to those employees who require it to perform their jobs effectively.
  3. Security Measures. We make access to privacy-sensitive information consistent with legal requirements, subject to rigorous technological controls,  and the demands of customer service.
  4. Disclosure to Third Parties. We will provide individually-identifiable information about consumers to third parties only if we are compelled to do so by order of a legal authority, we have the express consent of the consumer, or it is necessary to provide services to our clients.

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We will remind you when your insurance is about to expire.